Data Processing Addendum

Enterprise Ready: Our Data Processing Addendum (DPA) ensures GDPR compliance for organizations processing personal data through Jamdesk.

What is a DPA?

A Data Processing Addendum is a legally binding contract between a data controller (you) and a data processor (Jamdesk) that governs how personal data is handled. It's required under GDPR when you use third-party services to process personal data.

Key Provisions

Our DPA includes:

• Standard Contractual Clauses (SCCs): EU-approved clauses for international data transfers
• Data Processing Terms: Clear definitions of data categories, processing purposes, and duration
• Security Measures: Technical and organizational safeguards we implement
• Sub-processor List: Transparency about third-party services we use
• Data Subject Rights: How we support your compliance obligations
• Breach Notification: Our commitment to timely incident reporting

Who Needs a DPA?

You should sign our DPA if:

• Your organization is based in the EU/EEA or UK
• You process personal data of EU/EEA or UK residents
• Your enterprise compliance policies require it
• You're subject to GDPR, UK GDPR, or similar regulations

Request a DPA

To request a signed DPA, please contact us at legal@jamdesk.com with the subject line "DPA Request" and include:

• Your company name and address
• Contact person for legal/compliance
• Your Jamdesk account email

We typically process DPA requests within 5 business days.

Sub-processors

We use the following sub-processors to deliver our services:

We will notify customers of any changes to sub-processors with at least 30 days notice.

Questions?

For questions about our DPA or data processing practices, contact legal@jamdesk.com