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Customers try self-service first: 73% use it at some point, yet only 14% of issues are fully resolved there. Here are seven steps to a user manual that closes the gap, plus the AI prompts to draft it faster.

Halo is our fourth built-in docs theme: warm sand ground, caramel accent, Figtree, and a rounded content card the writing sits on. Switching is one line in docs.json.