Frequently asked
questions
Everything you need to know about Jamdesk. Can't find what you're looking for? Contact us.
Jamdesk uses simple, transparent pricing with one flat rate per month. No surprise usage fees, no hidden costs. You get full access to all features on every plan.
The 14-day free trial includes full access to every feature - custom domains, analytics, AI search, all MDX components, and more.
Yes! All plans include custom domain support with automatic SSL certificates. You can use docs.yoursite.com or even host at yoursite.com/docs with our subpath proxy support.
We provide migration tools for Mintlify and other platforms. Run 'npx jamdesk migrate' in your project directory — it auto-detects your platform and imports your docs. Most migrations take less than an hour.
Jamdesk offers three professional themes: Jam (clean, modern with Inter font), Nebula (airy, developer-friendly with JetBrains Mono option), and Pulsar (sharp, high-contrast for dense technical content). Each has distinct typography and spacing optimized for different use cases.
No installation required for basic use - just push your markdown files to GitHub and we'll build and deploy automatically. For local development, our CLI provides a hot-reload preview server.
Yes! Jamdesk supports MDX, which means you can use React components alongside markdown. We provide 25+ built-in components, including all components from Mintlify, plus exclusives like File Tree, Color Palettes, and Framework Switcher. You can also define custom components directly in your MDX files.
Our analytics dashboard tracks visitors, page views, traffic sources, geographic locations, and popular pages - all without cookies or third-party scripts. It's privacy-focused and GDPR compliant by design.
llms.txt is a specification (llmstxt.org) that makes your documentation AI-friendly. Jamdesk automatically generates this file so AI assistants like ChatGPT and Claude can better understand and reference your docs.
Yes, white labeling is available on all plans. You can completely remove Jamdesk branding and make your docs site look entirely custom.
Yes! Upload your OpenAPI 3.0+ specification and Jamdesk automatically generates beautiful API documentation with multi-language code examples (cURL, JavaScript, Python, Go, and more).
Yes. Every paid plan includes PDF export — no add-on, no extra charge. From the dashboard, open Settings → PDF Exports, pick a language (for multi-language projects), and click Generate. You get a download link in the dashboard and by email. Each project can generate up to 3 PDFs per day, with the counter resetting at midnight UTC.
After 14 days, you can upgrade to a paid plan to continue. If you don't upgrade, your docs site will be paused (not deleted) until you decide to continue. We'll send reminder emails before the trial ends.
Yes, Pro and Enterprise plans support multiple documentation projects. Each project can have its own domain, theme, and configuration.
Yes, Pro and Enterprise plans include API access for programmatic builds, configuration updates, and analytics data retrieval.
Every plan includes direct access to our team. We respond personally — no ticket queue.
Still have questions?
Start your free trial and see for yourself, or reach out to our team.