Frequently asked
questions

We don't use coupon or promo codes — any site claiming to have Jamdesk coupon codes is not affiliated with us. There are two real ways to save: annual billing cuts your price by 17% compared to monthly, and Enterprise plans include volume discounts. Every plan also starts with a 14-day free trial, so you can try every feature before paying anything.

Editors and admins in your dashboard count as team members — every plan includes unlimited team members at no extra charge. Your public docs readers are always free too, no matter how many people visit.

No. Every plan includes all AI features — Ask AI chat for your readers, Fix with AI for automated doc fixes, and AI Score on every build — with no credit meters or overage charges. Many documentation platforms meter AI with monthly credit pools and per-credit overage billing; Jamdesk doesn't.

Yes — lock the whole site or just specific pages behind a shared password. See Password protection. Enterprise plans also include SSO for both the dashboard and your docs site — see SSO setup.

Security is one of our core priorities — every site gets automatic SSL, with optional password protection or SSO for private content. For the full picture on our infrastructure, data handling, and compliance, see our docs security overview, security page, and DPA.

We provide migration tools for Mintlify and other platforms. Run npx jamdesk migrate in your project directory — it auto-detects your platform and imports your docs. Most migrations take less than an hour. See our migration guide.

Jamdesk uses simple, transparent pricing with one flat rate per month. No surprise usage fees, no hidden costs. You get full access to all features on every plan.

The 14-day free trial includes full access to every feature - custom domains, analytics, all AI features (Ask AI chat, Fix with AI, AI Score), all MDX components, and more.

Yes! All plans include custom domain support with automatic SSL certificates. You can use docs.yoursite.com or even host at yoursite.com/docs with our subpath proxy support.

Jamdesk offers three professional themes: Jam (clean, modern with Inter font), Nebula (airy, developer-friendly with JetBrains Mono option), and Pulsar (sharp, high-contrast for dense technical content). Each has distinct typography and spacing optimized for different use cases.

No installation required for basic use - just push your markdown files to GitHub and we'll build and deploy automatically. For local development, our CLI provides a hot-reload preview server.

Yes. Jamdesk includes a web editor built into the dashboard: create, edit, and publish pages from your browser with a live preview, no cloning or terminal required. It edits MDX (not a drag-and-drop WYSIWYG canvas), and every change is committed to your connected GitHub repo and deployed automatically - exactly like pushing from your own machine. The editor runs in a desktop browser and needs a GitHub-connected repo.

Yes! Jamdesk supports MDX, which means you can use React components alongside markdown. We provide 25+ built-in components, including all components from Mintlify, plus exclusives like File Tree, Color Palettes, and Framework Switcher. You can also define custom components directly in your MDX files.

Our analytics dashboard tracks visitors, page views, traffic sources, geographic locations, and popular pages - all without cookies or third-party scripts. It's privacy-focused and GDPR compliant by design.

llms.txt is a specification (llmstxt.org) that makes your documentation AI-friendly. Jamdesk automatically generates this file so AI assistants like ChatGPT and Claude can better understand and reference your docs.

Yes, white labeling is available on all plans. You can completely remove Jamdesk branding and make your docs site look entirely custom.

Yes! Upload your OpenAPI 3.0+ specification and Jamdesk automatically generates beautiful API documentation with multi-language code examples (cURL, JavaScript, Python, Go, and more). We also validate your spec automatically on every build — if it's malformed, your docs still deploy and we email you the exact error so nothing silently breaks.

Yes. Every paid plan includes PDF export — no add-on, no extra charge. From the dashboard, open Settings → PDF Exports, pick a language (for multi-language projects), and click Generate. You get a download link in the dashboard and by email. Each project can generate up to 3 PDFs per day, with the counter resetting at midnight UTC.

Yes, Pro and Enterprise plans support multiple documentation projects. Each project can have its own domain, theme, and configuration.

Yes, Pro and Enterprise plans include API access for programmatic builds, configuration updates, and analytics data retrieval.

Every plan includes direct access to the team that built Jamdesk, by email and chat. A real person always answers. We're a small team, so we won't promise instant replies — we promise a human who can actually solve your problem, not a bot or a canned macro. (The AI chat on your docs site is for your readers; when you contact us, you reach a person.)